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How long does an import take? 

Starting the import process generally takes 2 to 10 minutes. After you've confirmed the import, the actual importing time can vary between 1 minute to a few hours. This is entirely based on how much data you have in Asana as well as Asana's rate limits. 

Since Asana does rate limit the import, we have to throttle the speed to ensure we don't hit the rate limit, which is why it can take up to a few hours (or more) if you have lots of attachments. 

We'll send you an email as soon as your import is done. 

Pro Tip:

Create your structure in ClickUp first - meaning, create a Space or Spaces to house all of your Asana projects. 

Then, import your Asana projects into the Spaces you already created. 

How to start an Import from Asana

Note: You must be an admin or owner on your team in order to perform an import.

  1. Go to Settings
  2. Click Import  (left sidebar)
  3. Click the Import tasks from Asana  purple button
  4. Authorize ClickUp to import your tasks on Asana's website
  5. Boom! You're ready to start importing steps.. 

After authorizing ClickUp to import your Asana data, you'll be presented 3 steps.

Step 1: Import Tasks

On the left side, you'll see all projects from Asana

On the right side, is how you're mapping into ClickUp.

Importing Projects

You have 3 options for importing Asana projects into ClickUp. Basically, you're just importing Asana projects into new ClickUp projects. Your choices are to import them into a new Space or an existing Space. Read more about ClickUp hierarchy to understand Spaces and Projects in ClickUp. 

  1. New Space
    - Import the project into a brand new space, named after the Asana project. 
  2. Existing Space
    - Import your project into an existing ClickUp Space. This option is recommended for all projects that relate to each other from Asana. 
  3. Do not import this project
    - Skips this Asana project and will not import it into ClickUp. 

Tip: We recommend importing projects that relate to each other into the same Space in ClickUp. This keeps your sidebar organized and easy to navigate. 

Importing Boards 

If you use Boards in Asana, chances are you use them one of two ways:

  1. Columns as Statuses: For example, your columns would be things like:
    - To do
    - In progress
    - Review
    - Done
    In this case, your Board will be imported as a new project with a list named 'Imported from Asana'. You'll then have the option to import into an existing space or a new space
  2. Columns as Lists: Basically, anything that isn't statuses. You label columns for organizational purposes - not for moving tasks through a workflow.
    In this case, your board will be imported as new project and your columns will become ClickUp lists.

Step 2: Import Users

Map Asana users to ClickUp users in order to preserve assignees, history, and task activity. If you don't map users, the data will still be imported, but will not be synced to a ClickUp user and assignees that aren't mapped to ClickUp will not be preserved.

Note: If you haven't already added users into ClickUp, simply select 'invite by email' to invite and map automatically.

Step 3: Options 

Import closed tasks from Asana

This option allows you to import all tasks or just open tasks into ClickUp. Generally, we recommend importing all of your tasks - you can reference all past history and attachments in ClickUp. 

Import attachments from Asana 

Most people do want to import attachments from Asana. If you're on the Free Forever plan and worried about going over your storage limit, then you might want to select 'no' to skip importing attachments.

Unfortunately, Asana does not provide a way to calculate how much data is in your attachments, so you'll only know after the import has been completed. 

What happens if I have Asana tasks that belong to multiple projects?
ClickUp will import the task into the first available ClickUp project. We are unable to associate tasks to multiple projects (or spaces) since in ClickUp - each space can have different settings (assignees, statuses, features). 

If you're done with your import and are ready to move stuff around, make sure to take advantage of our Multitask Toolbar!

Still have questions? Schedule a time to get an expert to import for you

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