Email isn't dead, yet. If you still use email, you'll love what you can do in ClickUp:

  1. Create new tasks by sending or forwarding email to ClickUp
  2. Add comments by sending email to ClickUp tasks
  3. Reply to notification emails (adding comments)

Important Note: You must use the email address associated with your ClickUp account in order to send email to ClickUp. 

Create New Tasks by Sending Email to ClickUp

Tasks are created within Lists, so first, you'll want to find the List where you'll be adding new tasks.

  1. Click on the ... menu for a List in your sidebar
  2. At the top of the menu, click on the email instructions icon
  3. Click COPY to copy the address for this List

Sending an email to this List address will create a new task in that List and attach the email as an attachment. Your task will be created with the following details:

Add details to your tasks

  1. Task name: The subject line will be converted to your task's name
  2. Task description: The body text of your email will be added as the task description
  3. Due Date: Include <due date> in the subject of the email to add a due date. This text will need to start with the word "due"
    - Example: <due 10/6/2018>
    - The value you insert may be a human readable string, such as
    <due next friday>
  4. Attachments: Any attachments* in the email will be added as attachments to the task

Pro Tip: You can also forward emails to ClickUp

Attach Emails and Add Comments via Email 

Comments are added within tasks, so first, you'll want to find the task where you'll be adding new comments.

  1. Open a task
  2. Click on the ... menu at the top of the task window
  3. At the top of the menu, click on the email instructions icon
  4. Click COPY to copy the address for this task

Sending an email to a ClickUp task will: 

  1. Attach any text in your email as a comment
  2. Attach the full html as an attachment within your comment 

Reply to Notification Emails

You can respond directly to notifications emails you receive from ClickUp! Any response will be added as a comment to the task and attachments will be included as well. 

Tips

  1. Save your task and List addresses to your contact book and easily add tasks on the go!
  2. Set up mail forwarding rules to automate the creation of tasks.

*Note: Due to AWS limitations, we are only able to process email attachments when the combined size of all attachments in a single email is less than 10mb.

Did this answer your question?