Have you ever asked someone to do something, only to find out that it was completely forgotten?
It can be difficult to hold colleagues accountable for smaller action items, especially since some of them don't merit creating an entire task!
Our solution to this problem is the assigned comments feature. This proprietary feature allows you to create an action item directly within any comment, almost like a mini subtask.
If your comment requires effort from anyone in your Workspace, simply assign it. This creates a new required item for the assignee to complete before the task can be closed.
Assign a Comment
Click the Assign icon when commenting to easily assign a new comment to anyone in your Workspace. You can hover over an existing comment to assign it!
You can also assign a comment to a person or team right from Notifications!
Assigning a comment will:
Notify the person that you assigned a comment
Display an unresolved comment in their subtasks, tasks lists, as well as Box view.
Note: Just like a parent comment, you can also assign threaded replies!
Resolve a Comment
Click the Resolve checkbox after you’ve completed the required action. For easy referencing, the name of the person who resolved the comment will appear next to the checkmark.
This action also notifies the user that issued the assignment that the comment has been resolved.
Tip: To see the day/time the assigned comment was resolved, just hover over it!
Keeping Track of Assigned Comments
You'll find the assigned comments icon in all views to indicate your unresolved assigned comments. Just click on an icon to scroll through assigned comments for that task!
Find your assigned comments from tasks in the 'Comments' section of your My Work widget.
Note: At this time assigned comments from Chat view do not show in Home. If this is something you'd like to see added, please let our product team know by adding a quick vote on this feedback board post!
Quickly identify how many unresolved assigned comments exist in a task with the Assigned Comments column! Click the + sign at the right of your custom field columns and search for the field.
View assigned comments in individual profiles under the 'Comments' section in the Assigned tab.
Assigned comments will be displayed on the right side of each task in the comment thread.
They will also be listed in the "To-Do" section of the task, just below the subtasks.
Need to track down an assigned comment buried in your task's comment thread? Just click on an assigned comment in your task's "To Do" section, and your comment thread will automatically jump to where the assigned comment was added.
When viewing a task, see any assigned comments you have in the subtasks with the icon on the right side. Click the icon to view what the assigned comment says without having to click into the subtask itself!
Select any text in your Doc to turn it into an assigned comment! Once a comment is added, any replies will be threaded within the Doc. Keep track of all of your assigned comments in Docs by looking in the Assigned to me section of your Docs Home.
After a Doc is linked to a task, you can see your assigned comments from the linked Doc. From the comment section, you can click the embedded Doc to see your assigned comments within the Doc.