Note: This doc describes features in ClickUp 2.0. If you're looking for a 1.0 doc, click here!
Have you ever asked someone to do something only to find out that it was completely forgotten?
It can be difficult to hold colleagues accountable for smaller action items, especially since some of them don't merit creating an entire task!
Our solution to this problem is the Assigned Comments feature. This proprietary feature allows you to create an action item directly within any comment, almost like a mini subtask.
If your comment requires effort from anyone in your Workplace, simply assign it. This creates a new required item for the assignee to complete before the task can be closed.
Assign a Comment
Click the "Assign Comment" icon when commenting to easily assign a new comment to anyone in your Workplace .
Alternatively, by hovering over an existing comment, you can retroactively convert it into an Assigned Comment.
Assigning a comment will:
- Notify the person that you assigned a comment
- Display an unresolved comment in their tasks list, as well as in their personal dashboard in Box View.
Resolve a Comment
Click the Resolve checkbox after you’ve completed the required action to clear the item from your personal dashboard.
This action also notifies the user that issued the assignment that the comment has been resolved.
Keeping Track of Assigned Comments
You'll find the Assigned Comments icon in all views to indicate unresolved Assigned Comments:
List View
A purple icon will appear in each task line to indicate that an Assigned Comment is present. Just click an icon to scroll through Assigned Comments for that task!
Task view
Assigned comments will be displayed on the right side of each task in the comment thread.
They will also be listed in the "To-Do" section of the task, just below the subtasks.
Need to track down an assigned comment buried in your task's comment thread? Just click on an assigned comment in your task's "To Do" section, and your comment thread will automatically jump to where the assigned comment was added.
Be sure to let us know what else you would like to see on our feedback board here!