Associate your customer feedback in Canny with tasks in ClickUp, and keep your customers updated with status changes to communicate priorities!
Linking and unlinking Canny posts will appear as comments on ClickUp tasks!
What you'll need:
A Canny account admin on a Growth or Business Plan
A ClickUp Workspace on any ClickUp Plan
Pro tip: Workspaces on our Paid Plans can use a ClickUp guest account with edit permissions to the List(s) where you want to create and link tasks with Canny posts.
Set up the integration
Go to your settings in Canny
Under Integrations in the left sidebar, select
ClickUp
Click on
Install ClickUp
You'll be prompted to sign into ClickUp and select the Workspace(s) to connect with Canny.

Create ClickUp tasks from a Canny post
Browse to a Canny post
Click on
Create new task
Select the Workspace, Space, Folder, and List where you want to create the task
Add a task name and description
Click
Create & Link task
Pro tip: Click on the task name on a Canny post to open the task in ClickUp!

Link Canny posts to existing ClickUp tasks
Browse to a Canny post
From ClickUp find the task you want to link
Copy the task ID
From Canny select
Link existing task
Paste the task ID into the
ClickUp task ID
fieldClick on the task that appears or press
Enter
The Canny post and ClickUp task are now linked

Unlink ClickUp tasks from Canny posts
Browse to a Canny post
Under the ClickUp section, find the task you wish to unlink
Click the
X
iconThe Canny post and ClickUp task are no longer linked

Update Canny post statuses automatically
Create a rule to automatically update your Canny post statuses based on ClickUp task activity!
Go to your settings in Canny
Under Integrations in the left sidebar, select
ClickUp
Click
Create new rule
Set up your rule according to your preferences using the drop down menus
Click
Create

Options include:
Any linked tasks
If a Canny post is linked to multiple ClickUp tasks, this rule will update the Canny post status when any of the ClickUp tasks is updated.
All linked tasks
Your Canny post will only be updated once every linked ClickUp task is updated.
Notify users
The Canny post status will be updated with a message added to the post.

Do not notify users
The Canny post status will be updated, but no message will be added to the post.
Troubleshooting
Not seeing the right ClickUp Spaces, Folders, Lists, or tasks to link with Canny posts?
Simply uninstall and reinstall the integration:
From your web browser, log out of ClickUp completely
Go to your settings in Canny
Under Integrations in the left sidebar, select
ClickUp
Click on the Uninstall link
Click on
Install ClickUp
You'll be prompted to sign in and authenticate Canny

FAQ
What happens to linked tasks and posts when I uninstall the integration?
As long as the ClickUp task and Canny post still exist, they won't be impacted.
What if I move tasks in ClickUp?
Canny posts will remain linked, regardless of where your tasks are located in ClickUp. The link on the Canny post will still open the correct task in ClickUp.
What if I move a Canny post to a different board?
ClickUp tasks will remained linked to Canny posts, regardless of which board they are located on.
Links in ClickUp task comments will still open the post in Canny.
Want to learn more?
Learn how ClickUp uses Canny to receive feedback from users just like you!
Check out our ClickUp Canny boards
Read Canny's documentation about the integration with ClickUp