A Note from our CEO

Hey Everyone!

It's been an exciting couple of weeks on our end with our new engineering leadership team ramping up and making some big changes to our engineering team's structure.

We've set aggressive hiring goals for the remainder of the year and expect to share some big hiring updates pretty soon.

Here's a progress update from the last 2 weeks:

Bugs Focus:

  • Our refactoring of Notifications, Dashboards, Search, and using new systems in Gantt view will allow us to resolve hundreds of bugs at the same time

  • Our QA team has made great progress in increasing our automated test coverage, reducing the number of bugs or regressions added to the platform moving forward

  • We've resolved a mountain of bugs in the last 2 weeks and will not stop!

DevOps/Infrastructure:

  • We've brought in-region Automation support to all of our server regions now, having added South America, India/Africa, Asia, and Oceana since my last update

  • Our DevOps team is continuing to make backend performance and security improvements, increasing our reliability and stability—while not visible to you it means less outages and better performance

  • We're on a 6-week streak of no outages or server issues!

Page Refresh/Data Sync Improvements:

  • We've solved multiple instances of refresh/sync issues and you'll notice a sizable difference very soon (eta. 2 to 3 weeks)

  • Transparently, there is still a lot of work to be done in this area and we'll continue to dedicate resources and remain focused on these improvements!

Search Refactoring Improvements:

  • We're expanding our new search pipeline to work for all data sources this week internally

  • We don't have an estimated release date at this time because we want to test thoroughly before releasing—we're dedicated to making the best search function for ClickUp!

Progress on Notifications/Dashboards:

  • The refactor of Notifications has been a complex issue and it remains one of our key focus areas this month—we've made progress but it is not where we want it to be

  • While Dashboard improvements are still very much on our radar, we won't have significant updates there for the next few weeks as we focus on some other key areas of the platform

Engineering Leadership:

  • Our head of Engineering, Shailesh, and the rest of our engineering leadership team are working closely with our executives and Product teams to re-envision how we structure our work, the key metrics to track progress, and goals to hold ourselves accountable to the highest standards

  • We're aligned and committed to best in class stability and reliability while also retaining a rapid pace of development and improvement in the product

I know I've said this before, but I think it's important to say it again: Our goal is one platform, with extremely high reliability and performance, to make the whole world more productive.

With all of your feedback and support, and the plans we have for expanding our engineering team, I'm confident we'll get there! We'll continue to share our progress updates and hope you'll continue to give us feedback on where we can improve.

Thank you so much for hanging in there with us!

- 💜 Zeb

Speed & Performance Improvements

We're still focused on speed and releasing new optimizations every other week (if not faster) in an effort to make ClickUp the fastest productivity platform on the planet! 🌎💜

This week we...

  • Enhanced loading speeds and reduced memory capacity for task view activity ✅

  • Amplified loading and rendering speeds of the Sidebar and reduced memory consumption 🙌

  • Navigating between views is now lightning-fast ⚡

  • Increased performance by reducing the number of unused elements 🔥

Other Improvements

More Speed Control Options for Attached Videos

We've added more speed options for video attachments in tasks, giving you the flexibility to choose how fast your video plays! Next to the play/pause button, adjust your speed to be 0.5x, 0.7x, 1.0x, 1.2x, 1.5x, 1.7x, or 2.0x! 🏃‍♀️

More Flexibility when Searching in a View

In Release 2.90, we introduced the ability to search task descriptions and custom fields when searching in a view. However, you could only search for these in tandem with task name (i.e. you could search task name + task description, but not only task descriptions).

With this improvement, you can now toggle off task name and search task descriptions or custom fields independently! In addition, your toggle preferences will save automatically and be applied on all views in your Workspace!

Note: By default, searching in a view will have all three options enabled. Click the dropdown arrow next to the search field in any view to toggle your preferences.

Additional Update: In accordance with GDPR, we are required to notify you that we added two sub-processors, Grammarly and ServiceBell.

Bug Fixes

In our continued effort to make ClickUp the most reliable productivity platform, we took extra focus this week on eliminating hundreds of bugs in the platform! 🚫 🦠 Here's a quick rundown on some of the top fixes:

Tasks

Fixed: Subtasks were not kept in their original order when created from a template or by duplication

Fixed: Start and due dates were not displayed when creating new tasks from a recurring task

Fixed: Unable to sort subtasks by due date in ascending order in task view

Fixed: When sending an email from a task, the email address in the To, CC, and BCC fields were cut off

Fixed: The month and year would be cut off in Firefox when selecting a start date or due date

Fixed: Unable to attach files to tasks from OneDrive using our Desktop app

Docs

Fixed: Using the duplicate option did not create a new Doc

Fixed: Copying a table from a Microsoft Word document did not retain table formatting

Fixed: Images in Docs were displayed as a broken link

Fixed: Using spell check on text with a different font color deleted the text

Notifications

Fixed: Notifications page would infinitely load

Fixed: Unable to resolve assigned comments on a Doc from Notifications

Views

Fixed: Gantt view at the Everything level did not display additional columns

Fixed: Unable to close tasks using the Close task button in List view or Board view

Fixed: Column Calculations in List view displayed incorrect sum totals for Time Estimates, Time Tracked, and Sprint Points when using the Time and Sprint Points Rollup features

Gantt view

Fixed: Publicly shared Gantt views did not include closed tasks

Fixed: Updating tasks in Gantt view would reset the view to the Today date marker

Fixed: Milestones with a start and due date did not display correctly in Gantt view

Fixed: Unable to sort by start date or due date in Gantt view

Fixed: Unable to view tasks in the future by scrolling or using Go to task in Gantt view

Mobile

Fixed: Unable to post threaded comments when replying on your mobile device

Fixed: Swiping to close a comment thread did not return to the task

Other

Fixed: Unable to switch between Spaces while using our Clean Layout

Fixed: Unable to duplicate a List that was not located inside of a Folder

Fixed: Some Greek characters did not display correctly in Home or on our Mobile app

Fixed: Creating a new note in Notepad did not automatically open the newly created note

Fixed: When using the Multitask Toolbar to change Status, and add or move tasks to other lists, the cursor did not focus on the selector field

And many more... 🐛

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