Our Relationships feature allows you to relate tasks to each other. With Custom Relationships, you have even more flexibility to connect tasks together!
You can create two types of Custom Relationship:
Link any task in your Workspace: relate two tasks together, regardless of location
Link tasks from a specific List: relate two Lists together, then link tasks from either List to each other
The second option allows you to show Custom Fields on the other related task!
Enable the Relationships ClickApp
To use Custom Relationships, you will need to enable the ClickApp for your Workspace. The following steps are for Admins and Owners.
Go to your ClickApp Settings
Toggle the ClickApp on
Note: If you want to go back to the old version using Dependencies, you'll be able to turn off the ClickApp without losing any of your Relationship links. While we do keep the data, you will not be able to access any of the new fields unless you turn the feature back on.
Creating a Custom Relationship
Create a new task, or open an existing task
Scroll down to the Relationship section
Click on the
+ Add Relationshipbutton shown just below the task description
+ Create Relationshipfrom the drop-down menu
Give your Relationship a name
Select which type of Custom Relationship you want to use
Create Rollup Fields (this is optional and can be added later!)
Pro tip: Create and manage Relationships from List view!
Link any task in your Workspace
You can relate any two tasks within your Workspace to help your team collaborate. Say goodbye to searching and asking for specific information!
Using a Custom Relationship to link any two tasks in your Workspace is different from the Task Relationship option.
Task Relationships are global throughout your Workspace. They are displayed in the same Relationship table with the same rollup fields.
A Custom Relationship lives within the List where it is created, and you can relate any task in that List with any other task in your Workspace. Tasks that live in a different location will not be able to use the Custom Relationship.
Custom Relationships allow you to relate tasks together and differentiate each relationship in a few different ways:
Custom Relationships can be named (and renamed)
You can include different rollup fields for different Custom Relationships
On related tasks in a Custom Relationship, the primary task appears in the backlinks table with the name of the Custom Relationship shown on a label
A real-world example
You're using ClickUp as a CRM and you have a List of
Contacts in your CRM Space.
You have a task in your
Current priorities List to reach out to a client to ask about the proposal you sent them last week.
You want to link the two tasks together so you know which contact you need to follow up with! You create a Custom Relationship in the
Current priorities List and name it
Customer Follow Up to distinguish this relationship.
Now, any task in the
Current priorities List can be related to any other task in the Workspace using the
Customer Follow Up relationship.
You have another task in your
Current priorities List to respond to some positive feedback. You can use the
Customer Follow Up relationship to link it to the support ticket task where your customer shared their feedback.
How to create a task-to-task Custom Relationship
To add a task to your new Custom Relationship table:
Click on the
+ addbutton below the Custom Relationship table name
Select a task to add
View your task in the table!
Link tasks from a specific List
Use this option to create a Custom Relationship where tasks on two separate Lists are linked!
Continuing with our CRM example, you have a List of
Deals and a List of
Contacts. You want to link those two Lists together to associate each Deal task with a Contact task.
You'll select the
tasks from a specific List option, which will enable a table to be created for each task on both Lists.
Once you've created the Custom Relationship table, it's time to relate individual tasks together:
Open a task in either the
+ Addnext to the Relationship name in the table
Select a task in the other List
You'll see the task appear in the table! Repeat these steps for any other tasks you want to link between the two Lists.
Note: We currently do not support Tasks in Multiple Lists. You can only link tasks together if you've related their home Lists. Linking subtasks is not yet available in List-to-List Custom Relationships.
Add Rollup Fields
You can add Rollup Fields including Custom Fields if you've linked two Lists together. You can think of these as view-only columns in List view.
This allows you to show information about the linked task right in the Custom Relationship table.
Keeping with our CRM example, you might want to show the
email address of a
Contact on a linked
Deal task, or the total value of a
Deal on the related
Open a task in a List with a List-to-List Custom Relationship
Scroll down to the Relationship table just below the task description
Note: You don't have to have tasks added to the Relationship table in order to add Rollup Fields
Click on the Add a Rollup
+icon to add Rollup Fields to the Relationship table
Pick the field you want to add from the
Select Fielddropdown menu
Give the Rollup Field a custom name (this is optional and can be edited later)
You'll see the information from the linked task appear in the table! Repeat for any other fields you want to show in the table!
Renaming your Relationships between two Lists
When adding a task to Custom Relationship that's linked to a List, we'll add a table on all tasks in both Lists. You may want to give the table different names depending on the List to make the Relationship easier to understand!
After creating a Relationship, navigate to any task from either List
You will see the table has the same name as the original List
Click on the
...menu next to the name
renamefrom the options
Give it a new, clear name
The name of the Relationship will update on each List separately. You can update both to match, or keep the name of the Relationship different to help teams understand the Relationship from their unique perspective!
Now you're all set to create powerful Custom Relationships and roll up important details throughout your Workspace!
Want to learn more?
Be sure to check out the other types of Relationships you can use!
Add, customize, and manage Relationships in List view
Take a look at our Agile Scrum workflow best practices, including using task relationships to manage Epics and user stories in your Sprints
Learn more about using ClickUp as a CRM
Watch our amazing Webinar on Relationships in ClickUp!