Outlook Email Authentication

This doc covers how to connect your Outlook account to ClickUp so you can send and receive email communications from within a task thread. Click here to learn more about our Email in ClickUp feature.

How to Connect Your Outlook Email to ClickUp

Step 1

Within your task, click the down carrot next to comment and select Send mail

highlighting option to Send mail when clicking the comment button

Step 2

Next to From, select Link an email
Sign in with Outlook and enter your email and password

showing Link an email option in the From field when first setting up an email

highlighting fields for email and password when signing into Outlook account

Important: Your password will either be the password to your account, if you're using an exchange server host, or an app password.

Here's how to get the app password:

Login to your Outlook account and open your security settings
Select More security options
Turn on two-step verification
Under "App Passwords" click Create new password
Copy and paste the auto-generated password back into ClickUp
Sign in!

Note: It may take a few minutes to load after clicking save.

Your account is now linked!

Step 3

Choose who can send emails from this account, create signatures, and build email templates
Click Done to start sending emails from ClickUp!

showing options for controlling who can send messages from the linked email account

Note: You can also manage your email preferences by going to your Integrations and clicking on Email.

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