This doc covers how to connect any email service that supports IMAP to ClickUp so you can send and receive email communications from within a task thread. Click here to learn more about our Email in ClickUp feature.

How to Connect Your IMAP Email to ClickUp

Step 1

  • Within your task, click the down carrot next to comment and select Send mail

highlighting option to Send Email when clicking on the Comment button

Step 2

  • Next to From, select Link an email

highlighting Link an email option in the From field when first setting up

Step 3

In the following example, we'll walk through setting this up with Yahoo. You will be able to do this with any email service that supports IMAP. Please review the Help documents for your Email Service Provider.

Help documents for Gmail:
IMAP and SMTP server details

Setting up an App password

Help documents for Microsoft Office 365:

IMAP and SMTP server details

Setting up an App password

Sign in with IMAP and enter your email, password, IMAP host, IMAP port, SMTP host, and whether or not SSO is required

This information and further instructions for Yahoo can also be found here.

How to generate an App password:

  1. Login to your Yahoo account

  2. Click your avatar in the top right corner of your screen and select Account Info

  3. Click Account Security

  4. Select Generate app password

highlighting where to find password in Yahoo Account Security options

5. Choose Other App from the dropdown and create a custom name

6. Click Generate

choose Other App from options for app passwords

7. Copy and paste the password into ClickUp

8. Click Save

9. Your account is now linked!

Details on this process can also be found here.

Step 4

  • Choose who can send emails from this account, create signatures, and build email templates

  • Click Done to start sending emails from ClickUp!

highlight options to control who can send emails from the linked account

Did this answer your question?