This week, we migrated to a brand new infrastructure that allows us to scale indefinitely. Our old infrastructure was unable to optimally handle the platform's exponential growth, which caused undesired speed and reliability issues.
The migration is complete and has resolved any related reliability issues. This sets us up to implement all-new speed optimizations over the coming weeks!
What does this fix?
No more widespread outages
No more issues with creating or editing items in ClickUp, then having those changes reverted, delayed, or not visible
No more slow loading or response times during high-traffic periods
We'll continue focusing on reliability and speed improvements over the next several weeks.
Read the entire message from Zeb here!
FIXED: Tasks created by ClickUp Forms were not triggering automations
FIXED: Automations were not firing correctly and there were blank action boxes
FIXED: Delete action was not working for Automations
FIXED: Tags were not applied correctly to created subtasks
FIXED: Inability to select master branch with GitHub automation
FIXED: Inability to filter Time Reporting widget by dropdown Custom Field
FIXED: Time Estimates in Box view were not totaling up correctly
FIXED: Timesheet was rounding incorrectly
FIXED: Time estimated on tasks was not showing up correctly
FIXED: Time Reporting widget was showing archived Folders as "Unassigned" or "Private" without Folder names
FIXED: Time tracking timer would randomly stop tracking
FIXED: Exporting fields with formulas was giving the wrong value in export
FIXED: Members weren't able to delete items with permission granted
FIXED: Guests with view-only permissions were able to change Sprint Points
FIXED: UI collisions with Multitask Toolbar
FIXED: Attachments in threaded comments were not added to task attachments
FIXED: Various issues with Asana, Basecamp, Jira, and Trello imports failing
FIXED: Embedded videos in Docs did not show full player in Safari
FIXED: Sprints were not auto-completing when the last day ended
FIXED: Infinite loading issues for certain users’ Lists
FIXED: Inability to reorder tasks in sidebar
FIXED: Various server errors for Dashboard widgets
FIXED: Sorting due dates on Table view wasn’t working
And much more... 🐛
New Pinned Action Buttons
In light of all our speed improvements, we've also made it faster than ever to access your favorite apps in ClickUp!
Previously, you had to click into the rainbow
+ at the bottom of your screen in order to start a Clip or track time outside a task. Now, creating a task is its own separate button, and you can pin any other action to always be accessible.
Increased transitioning speed from Notifications to Spaces: Transitioning from a notification to a Space is now faster and smoother.
Removed lag for fast typing: When you quickly type a reply on a thread, your words will be captured without any lag or missed text.
Removed lag for emoji searching: When you quickly type to search for emojis, your words will be captured without any lag or missed text.
Enhanced speed of task view: Opening a task will now be much quicker than before. Next week we'll release an update that cuts the loading time of task view in half!
Since we’re continually adding new features in ClickUp, we’ve also updated our list of sub-processors to reflect work with our new partners:
Native (In Development)
Working on List view
Working on Profiles
Continued work on Docs
Starting on Board view