Triggers and Actions are the two key parts of an Automation. Triggers start the Automation and result in an Action. Actions are the changes you want to automate.

Conditions are an optional part of Automations that add more precision and control.

Learn how to use Triggers to create Automations that will save you clicks!

What you'll need

  • The Workspace admin or owner must enable the Automation ClickApp

  • Guests can't set up Automations

  • The number of automated Actions that can be completed per month depends on your Plan:

    • Usage alert emails are sent to owners and admins of Workspaces when an Automations usage is at 90% and again when usage is over 100%

    • Free Forever: 100 Actions / month

    • Unlimited: 1,000 Actions / month

    • Business: 10,000 Actions / month

    • Business Plus: 25,000 Actions / month

    • Enterprise: 250,000 Actions / month

    • Usage limits reset on the first of every month (PST)

  • Free Forever and Unlimited Plans can set up Triggers and Actions

  • Business Plans and above can also set up Conditions and add multiple Actions

We'll cover

Understand Triggers

In the Automation schema, the Trigger part is When this happens:

Example of a ClickUp Automation Trigger, showcasing a status change

If you want to be more selective when choosing Triggers, you can add Conditions to your Triggers in order to more granularly control Automations.

Note: Conditions have to be set before the Trigger for an Action to happen.

Available Triggers

Assignee changed

When an assignee on a task is changed, an Action will take place

When an assignee is changed to: Choose anyone who has access to the List

Assignee removed

When an assignee on a task is removed, an Action will take place

When an assignee is removed to: Choose anyone who has access to the List

Custom field changes

When the related change happens on a custom field, an Action will take place. Optionally, limit to only trigger if it is coming from or changing to a certain value

When a custom field changes from: Select from the options for the custom field selected

To: Select from the options for the custom field selected

Checklists resolved

When all the checklists are resolved on a task, an Action will take place

Due date arrives

When a due date arrives on a task, an Action will take place

Due date changes

When a due date changes, an Action will take place

Priority changes

When a priority changes on a task, an Action will take place. Optionally, limit to only trigger if it is coming from or changing to a certain priority

When a priority changes from: Choose from any priority level, including no priority

To: Choose from any priority level, including no priority

Move to this List

When a task is moved to the List you are automating, an Action will take place

Start date arrives

When a start date arrives on a task, an Action will take place

Start date changes

When a start date changes, an Action will take place

Status changes

When a status changes on a task, an Action will take place. Optionally limit to only trigger if it is coming from or changing to a certain status.

When a status changes from: Choose from any active, done, or closed status in your List

To: Choose from any active, done, or closed status in your List

Subtasks resolved

When all the subtasks are resolved on a task, an Action will take place

Task created

When a task is created in the List, an Action will take place

Task linked

When a task is linked in the List, an Action will take place

Time tracked

When time is tracked by a specific person in a task, an Action will take place.

User: Choose anyone who has access to the List

Task unblocked

When a task is unblocked, an Action will take place


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