It's a good idea to clear your cache, cookies, and history when your browser isn't performing as expected.
Before You Begin
Clearing your web browser's cache, cookies, and history may remove data such as the following:
Saved passwords
Address bar predictions
Shopping cart contents, etc.
Note: You may wish to record some of your saved information first. If you are unable to do so, see Troubleshooting Alternatives below.
Troubleshooting Alternatives
If you need to clear your cache, cookies, and history for troubleshooting purposes, but aren't yet prepared to lose the content listed above, you may wish to consider using a private browsing window in your preferred browser as a temporary solution:
Quick tip before getting started: For desktop browsers, quickly open the menu used to clear your cache, cookies, and history, by pressing Ctrl-Shift-Delete (Windows) or Command-Shift-Delete (Mac)
Chrome
In the browser's URL bar, enter:
chrome://settings/clearBrowserData
At the top of the "Clear browsing data" window, click
Advanced
Select from the following:
Browsing history
Cookies and other site data
Cached images and files
From the "Time range" drop-down menu, choose the period of time for which you want to clear cached information. To clear your entire cache, select
All time
Click
CLEAR DATA
and either close the browser and reopen, or refresh the page in each of your open browser tabs

Firefox
From the
History
menu, selectClear Recent History
From the
Time range to clear:
drop-down menu, select the desired range. To clear your entire cache, selectEverything
Next to "Details", click the down arrow to choose which elements of the history to clear. To clear your entire cache, select all items
Click
Clear Now
Close all open browser windows and reopen

Microsoft Edge
Select
Settings and more ...
>Settings
>Privacy and services
Under
Clear browsing data
, selectChoose what to clear
Choose a time range from the
Time range
drop-down menuSelect
Clear now

Note: The above instructions are for the newer version of Microsoft edge. Get help for the legacy version of Microsoft Edge
Safari 8 and later
From the Safari menu, select
Clear History...
orClear History and Website Data...
Select the desired time range, and then click
Clear History
Go to
Safari > Quit Safari
or pressCommand-Q
to exit the browser completely

Tips
If the instructions don't exactly match what you see, you may need to update your web browser to the latest version
If you don't see instructions for your specific version or browser, search your browser's Help menu for "clear cache". If you're unsure what browser version you're using, from the Help menu or your browser's menu, select About [browser name]
If you need further assistance, don't hesitate to reach out to us at help@clickup.com!