Bug reports are one of the most powerful tools that we rely on to improve our products and make sure that YOU are receiving the best tool possible.That said, there are ways to beef up the reports and get a faster turnaround time on us fixing the issue!

Our Video Recorder Recommendations

Desktop

  1. Navigate to Loom
  2. Click on Get Loom for Free 
  3. Choose a Sign Up option and click on Download
  4. Follow the steps to get everything installed!

iOS

  1. Open the Settings app
  2. Choose Control Center
  3. Select Customize Controls 
  4. Tap the + button next to Screen Recording to add it to the Include  section
  5. Open Control Center
  6. Tap the screen recording icon to begin recording
  7. To stop a recording just open Control Center and tap the screen recording icon

Android:

  1. Download AZ Screen Recorder from the Google Play Store
  2. Open the app
  3. Allow it to display over other apps by following the prompt
  4. Start a screen recording by tapping the small icon on your screen. 
  5. Stop a recording by opening your AZ notifications and selecting Stop !

The Best Screenshot Shortcuts

Android 

  • Hold the power and volume down button at the same time for a brief second to save a screenshot!

iOS 

  • Hold the home and power button down button at the same time for a brief second to save a screenshot!

Windows

  • COPY full screen screenshot to the clipboard: PrtScn
  • SAVE full screen screenshot: Windows Key + PrtScn
  • COPY screenshot of single window: Alt + PrtScn
  • SAVE screenshot of single window: Windows Key + Alt + PrtScn

Mac

  • SAVE fullscreen screenshot: Command + Shift + 3
  • SAVE screenshot of single window: Command + Shift + 4
  • SAVE screenshot of selection: Command + Shift + 4

Ubuntu

  • Full screen screenshot: PrtScn
  • Screenshot of current window: Alt + PrtScn
  • Screenshot of selection: Shift + PrtScn

We hope this is helpful and thank you again for submitting a bug report our way!

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