Use Done statuses when you need to keep an eye on a task after your team's work is complete.
For example, all engineering is complete on a sprint task but marketing and technical writing teams still need access to it. If the status is marked as Complete, the task is automatically hidden from most views. Using a Done status instead will keep the task visible!
New to statuses? Learn about the different status groups and the status hierarchy.
What you'll need
Owners and admins can create, edit, and delete statuses by default.
Business Plus and Enterprise Plans can give members and guests advanced permissions to create, edit, and delete statuses.
Note: You'll need both the Delete Items and Edit Statuses advanced permissions to delete statuses.
What we'll cover
Understand Done statuses
Done statuses are especially useful for tasks worked on by several different teams:
No overdue notifications: Tasks will not give you a notification when reaching a start or due date.
Unblock Dependencies: Waiting on Dependencies will be cleared when a blocking task is moved to a done status.
Tasks in Goals will count as complete.
Tasks in Portfolio Lists will count as complete.
Tasks in your Home will count as complete.
Create and apply Done statuses
Once you figure out what step(s) are necessary for a task to be set as Complete and archived, you're ready to create one or more Done statuses.
Click the ellipses ... next to the Space, Folder, or List
From the Settings menu, select Statuses
From the top of the left-side menu, select Custom
Click the Add Status button
All statuses are added by clicking Add Status
By default custom statuses are Active
Type a name for your new status
You can use the color picker to change the default color
You can click the dropper icon for even more color options!
From Active, you can drag any custom statuses to Done
Click Save
Want to learn more?
Is the Time in Status ClickApp right for you?
Learn how to use custom statuses and status templates.
Still have questions? Check out the Statuses FAQ.