ClickUp was created out of the frustration with the current state of Project Management. We used every option and found fatal flaws in each.
- Are either way too simple, or insanely complex
- Aren't intuitive - they are slow to onboard and painful to use
- Become bulky, cluttered, and unmanageable
- Require multiple products for different workflows
This lead us to solve these problems with ClickUp's six core differentiators:
At the end of the day, beautiful design is great, but it only matters when it also makes user experience exceptional.
ClickUp's core platform is based entirely around providing a perfect user experience. This translates into more efficiency, less headaches, more productivity, and generally a product you can count on falling in love with.
2. Customer Service
We believe customer service, in general, sucks. We also believe that it just shouldn't be that way. We truly care about our users more than anything in the world and we'll go above and beyond to prove it.
Don't believe it? Message our team at firstname.lastname@example.org for an average response time under 10 minutes.
We're available 24 hours a day, every single day, including weekends and holidays. We love what we do and we're committed to making the world more productive.
ClickUp is customized to only see what you use. Leave out everything unnecessary.
4. Features & Functionality
We have an aggressive roadmap with 38 features coming in the next few months.
Even as our features list grows, the product will never become bloated due to the rich customization in ClickUp.
5. Built for Everyone
Traditionally, teams and individuals use more than one project management product to accomplish their workflow. For example, they'd use Todoist for a to do list, Invision for design, and JIRA for development.
We believe this disconnect is a root cause for inefficiency and communication barriers.
With ClickUp's customization, the platform can be used by every possible type of team in an organization - from sales to engineering to operations.
This also means you can use it personally for yourself, at the same time.
At the heart of project management, is organization. We strongly feel that structure is broken in other platforms, which is why created the ClickUp hierarchy.
At first, it can be a bit daunting, but in practice it actually makes life much easier.
Once you start with structure, you'll always have it. And once you're used to it, you'll love it.
Let's make the world more productive, together.